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Terms of service

Last updated 28 August 2026

These terms govern your use of the Picklist app for Shopify and this website, both provided by Swonie Creative Design (“we”, “us”). Installing the app means you accept them. If you are installing on behalf of a business, you confirm you are authorised to accept them for that business.

1. What Picklist does

Picklist lets shoppers save products from your storefront to a list, with or without a customer account, and emails them when a saved product is back in stock or has dropped in price. It reports to you on what is being saved. It renders on your storefront through a Shopify theme app extension.

Picklist is a tool. It does not sell anything or handle money. Charging, tax, payment, fulfilment and refunds are all performed by Shopify and by you.

2. Eligibility and account

You need an active Shopify store with the Online Store sales channel enabled. Your relationship with Shopify is governed by Shopify’s own terms, which these terms do not alter.

You are responsible for what happens under your Shopify account, including the actions of staff you grant access to.

3. Plans and payment

Picklist offers a free plan and paid plans. Paid plans differ by which capabilities are unlocked, not by how many saves or emails a month produced.

All billing runs through Shopify’s own billing system. We never take or store payment details, and any charge appears on your Shopify invoice. Upgrades, downgrades and cancellations are made in Shopify without contacting us; refunds follow Shopify’s policy for app charges.

Downgrading locks the capabilities of the higher plan. It does not delete anything you have already collected: saved lists, demand reports and audiences remain readable and exportable on every plan, including free.

4. Your data, and your shoppers’

Your settings, your reports and the lists your shoppers build remain yours. You grant us only the permission needed to store and process them so that the app can work. All of it exports as CSV, on any plan.

You are the controller of your shoppers’ data and we are your processor. That means you are responsible for having a lawful basis to collect a shopper’s email address, for your own privacy notice describing it, and for honouring erasure requests from your shoppers — which you can do at any time, and which Shopify’s customer redaction request does automatically. We process shopper data only to provide the app and only on your instructions.

If you connect an outside destination — Klaviyo, Omnisend, Attentive or your own endpoint — you are instructing us to send the events you select to it, and you are responsible for what happens to that data once it arrives.

5. Acceptable use

You agree not to:

  • use the email addresses Picklist collects for marketing a shopper has not agreed to. The alerts the app sends are about products that shopper saved; a captured address is not a newsletter list;
  • import a contact list you do not have a lawful basis to hold;
  • configure a webhook or integration endpoint you do not control, or point one at an address that is not yours;
  • attempt to gain unauthorised access to the app, its infrastructure or other merchants’ data;
  • circumvent, disable or overload any rate limit, abuse cap, security feature or the Shopify APIs the app depends on;
  • reverse engineer, resell or redistribute the app, except as permitted by law.

6. Availability

We aim to keep Picklist available, but we do not commit to a service level and the app is provided without an uptime guarantee. We may change, suspend or discontinue features, and will give reasonable notice of a material reduction where we can.

The storefront extension degrades rather than breaks: if the app is unreachable, the save controls stop responding but the page, the product and the checkout are unaffected. Saves made during an outage are not recorded, and alerts due during one are sent when the scheduled sweep next runs.

7. Third parties

Picklist runs on Shopify, is hosted on Railway, and sends email through Resend. Their availability, terms and policies are outside our control, as are those of any integration you connect. Nothing in these terms makes us responsible for their acts or omissions.

8. Intellectual property

The app, this website and the Picklist name and marks remain ours. You get a non-exclusive, non-transferable, revocable licence to use the app for your own Shopify store or stores for as long as these terms are in force.

Shopify is a trademark of Shopify Inc. We are not affiliated with, endorsed by or sponsored by Shopify Inc.

9. Disclaimer

To the maximum extent permitted by applicable law, the app is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or compatible with every Shopify theme.

In particular, we do not guarantee the delivery of any individual email. Alerts depend on Shopify webhooks, on our email provider and on the recipient’s mail server, and none of those is under our control.

10. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, lost sales or lost data, however caused.

Our total aggregate liability arising out of or relating to the app is limited to the greater of the amount you paid us for the app in the twelve months before the claim, or one hundred United States dollars (USD 100).

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection law where it applies to you.

11. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your use of the app in breach of these terms or of applicable law, including claims by your own shoppers about how their personal data was collected or used through your store.

12. Termination

You may stop using Picklist at any time by uninstalling it from your Shopify admin. We may suspend or terminate access if you materially breach these terms, if required by law, or if Shopify removes the app from its platform.

On uninstall, your session is deleted immediately and your data is erased when Shopify sends the shop redaction request, up to 48 hours later. Saved lists are deliberately kept during that window so that a reinstall — while switching plan, or by mistake — does not destroy every list your shoppers built. Ask us and we will erase them sooner. See the privacy policy.

13. Changes to these terms

We may revise these terms. The date at the top of this page always reflects the current version, and we will give notice in the app of a change that materially reduces your rights. Continuing to use Picklist after a change means you accept the revised terms.

14. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye, where Swonie Creative Design is established, without regard to conflict-of-law rules, and the courts and enforcement offices of İzmir have jurisdiction.

This does not deprive you of protection you cannot be deprived of by agreement. In particular:

  • if you are established in the European Economic Area or the United Kingdom, mandatory provisions of your local law, including the GDPR or UK GDPR, continue to apply and you keep the right to bring proceedings in your own country;
  • if you are established in the United States, nothing here waives rights you have under applicable federal or state law, including the CCPA and CPRA in California;
  • if you are established in Türkiye, Law No. 6698 on the Protection of Personal Data applies alongside these terms.

Before starting formal proceedings, please write to us at [email protected]. Most disputes are a misunderstanding about what the app does, and are quicker to resolve that way.

15. General

If a provision of these terms is found unenforceable, the rest continues in force. Our not enforcing a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them as part of a merger, acquisition or sale of assets, on notice to you. These terms and the policies they link to are the entire agreement between us about the app.

Contact

Swonie Creative Design
Aksoy Mah. Yalı Bul. No: 386, Kat: 2 D: 2, Karşıyaka / İzmir, Türkiye
General and legal enquiries: [email protected]
App support: [email protected]
Telephone: +90 (850) 309 62 78